Sometimes, properties may continue to appear on your website even though they should no longer be visible. This can happen for several reasons:

• You forgot to update the status in your CRM.
• You’re no longer using your old CRM.
• The property was deleted from your CRM, but still appears on your website.
• The property is locked on your website.

To remove such a property, you can set it to Draft. Here’s how:

1. Log into your WordPress website.
2. Navigate to Properties.
3. Search for the property you want to remove.
4. Click the “Set to Draft” quick link.

That’s it! The property is now hidden from your website.

If you decide to reactivate the property in the future:

1. Navigate to Properties → Drafts.
2. Click on the property you want to re-activate.
3. Hit the Publish button.

If you’ve forgotten your password to log in to the website’s back-end, or want to set a new one, follow the steps below.

Table of Contents

• Login
• Lost Your Password?
  • Enter your email address or username
  • Check your email
  • Click the password reset link
  • Set a new password
  • Log in with your new password
• Helpful Tips

Login

• Check the footer of your website and find the Agent Login link. Click the link and use the provided credentials to log in, or reset your password.
• Alternatively, open your website’s login page (usually example.ie/wp-login.php).

Lost Your Password?

• Below the login form, you’ll see a link that says “Lost your password?”
• Click this link to begin the password reset process.

Enter your email address or username

• On the next screen, enter the email address or username associated with your account.
• Click Get New Password.

Check your email

• Check your inbox for an email from your website (look for the subject line like “Password Reset Request”).
• If you don’t see the email, check your spam or junk folder.

Click the password reset link

• Open the email and click the link provided to reset your password.
• The link will redirect you to a password reset page on your website.

Set a new password

• Enter a new password in the fields provided.
• Make sure your password is strong, with a mix of uppercase, lowercase, numbers, and special characters.
• Click Save or Reset Password.

Log in with your new password

• Return to the login page, enter your username and the new password, and log in to your website’s back-end.

Helpful Tips

• If you don’t receive the password reset email, confirm that you’re using the correct email address associated with your account.
• If you’re still unable to reset your password, please send an email to help@4property.com for assistance from the helpdesk.

How to Replace an Image / Edit Text on Your Website

1. Log In to the Website Backend:
   • Use your credentials to access the backend of your website. If you need help, here’s a link to a guide on logging in.
2. Find the Page, Post or FAQ to Edit:
   • Go to Pages, Posts or FAQs in the left-hand menu, depending on where you need to make changes.
   • Locate the specific page, post or FAQ you want to edit and click on it.

To Replace an Image

• Select the Image Block:
  • Scroll through the content until you find the image you want to replace.
  • Click on the image to select it.
• Replace the Image:
  • Once the image is selected, you’ll see a toolbar appear. Click Replace.
  • You can either:
    • Upload a New Image from your computer.
    • Choose from Media Library to select an image already uploaded to your website.

• Adjust Image Settings (Optional):
  • After replacing the image, you can adjust settings like alignment or size to fit your layout.

To Edit Text

• Locate the Text Block:
  • Scroll through the content to find the text you want to edit.
  • Click on the text block to begin editing.
• Edit the Text:
  • Simply click inside the text block and start typing to make changes.
  • You can format text using the toolbar to adjust bold, italic, alignment, or add links.

Save Your Changes:

• Once you’ve made your edits, click Save / Update (top right corner) to save changes and publish them to the live site.

By following these steps, you’ll be able to keep your website’s content fresh and visually up-to-date, ensuring it always looks its best.

How to Add a New FAQ (From Scratch)

• Log In to the Website Backend:
  • Use your credentials to access the backend of your website. If you need assistance, here’s a link to a guide on logging in.
• Navigate to the FAQ Section:
  • In the left-hand side menu, click on FAQs, then select Add New.

• Add FAQ Content:
  • Start by entering a Title for your FAQ.
  • Add content by clicking the + button to insert blocks. You can add:
    • Headings
    • Paragraphs
    • Images
    • Videos
    • And more…

• To rearrange blocks, click on a block and use the up and down arrows.

• Choose or Add a Topic:
  • Select a relevant topic from the existing categories, or add a new one if needed.

• Publish the FAQ:
  • When you’re done, click Publish to make the FAQ live.

How to Add a New FAQ (Clone)

• Open an Existing FAQ:
  • Find the FAQ you want to use as a template and click Edit.

• Copy Content Blocks:
  • Click on the three vertical dots (options menu) at the top of the FAQ editor.
  • Select Copy All Blocks.

• Create a New FAQ and Paste Content:
  • Follow steps 2–4 above to start a new FAQ.
  • Paste the copied content using your keyboard shortcut (e.g., Ctrl+V) or by right-clicking with your mouse and selecting Paste.
• Edit and Update Content:
  • Modify the text, replace any images, and make any other necessary adjustments.
  • Choose the correct topic or add a new one if needed.
• Publish the Updated FAQ:
  • Click Publish to make your new FAQ live.

How to Update Google Reviews on Your Website

• Log In to the Website Backend:
  • Use your credentials to log in to the backend of your website.
  • If you need assistance with this step, here’s a link to a guide on logging in.
• Access Trustindex.io:
  • On the left-hand side menu, find and click on Trustindex.io.

• Navigate to My Reviews:
  • At the top of the Trustindex.io page, click on My Reviews.

• Download New Reviews:
  • Click the Download New Reviews button to retrieve the latest Google reviews for your website.

Note: You can download new reviews every 10 days. Be sure to check back regularly to keep your reviews up-to-date.

Here’s a step-by-step guide how to make a property as a featured listing on your website:

• Access Properties:
  • In your WordPress dashboard, go to the Properties section in the main menu on the left.
• Search For The Property using the Search box:

• Once the property has been found click on Edit:

• Toggle on the Featured option.

• Once you’re done, click Save in the top right corner:

Here’s a step-by-step guide how to add a new property to your website:

• Access Properties:
  • In your WordPress dashboard, go to the Properties section in the main menu on the left.
  • Click Add New.

• Add the Property Address:
  • Enter the property’s address in the Add Title section. This serves as the title for the property listing.
• Write a Description:
  • In the content editor, you’ll see Type / to choose a block. Here, enter a detailed description of the property.
• Lock the Property:
  • Tick the Lock Property box to prevent the property from being overwritten by any new data feed import.
  • Note: Once locked, make any updates directly on the website to ensure they aren’t lost.

• Upload Property Images:
  • Go to Property Media > Manage Media.
  • Click Upload Files > Select Files and choose your images.
  • Once done, click Close. Your images will be visible when you publish or save the property.
• Fill in Property Details:
  • Complete essential fields such as:
    • Property Status (required)
    • Property Address
    • Price
    • Bedrooms
    • Bathrooms
    • BER Rating
  • Additional fields can be filled in as needed.
• Feature the Property (Optional):
  • If this is a featured property, toggle on the Featured option.

• Add Property Tour Links (Optional):
  • Enter URLs for virtual tours (e.g., Matterport or YouTube) in the Property Tour(s) section.
• Upload a Property Brochure (Optional):
  • First, add the brochure as a media file by going to Media > Add New Media File.
  • Then link it in the property listing.

• Select Property Type:
  • In the Type section, choose an existing property type or add a new one.

• Select County:
  • In County, select the county or add a new category as needed.

• Specify Area:
  • Choose the area or add a new one in the Area section.

• Publish the Property:
  • Once you’re done, click Publish or Save in the top right corner.

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This is a two-step operation.

Step 1 — Your WordPress Website

First, install the WP Google Consent Platform plugin for WordPress. Go to WP GCP, in your WordPress Dashboard, and configure the plugin:

Checklist

• Make sure you have a Privacy policy page for your website. Make sure it is correctly assigned in WordPress’ Settings -> Privacy section.
• Make sure you tick the “Show the GDPR/Privacy Policy modal popup” checkbox (as illustrated in the screenshot above).
• Depending on your requirements, tick or untick the “Hide Deny/Reject button”. This will hide the “Deny/Reject” button, making the users unable to browse your website without accepting the privacy policy.
• Make sure you add a valid Google Tag Manager ID (as illustrated in the screenshot above).
• Make sure you add a valid Data Privacy Officer email address (as illustrated in the screenshot above). This email will be used for user enquiries, complaints, or data removal requests.

Step 2 — Google Tag Manager

Head over to your Google Tag Manager account, select the Admin tab, go to Container Settings and enable Consent Mode (tick the “Enable consent overview” checkbox).

Next, go to each Tag you need to set consent for, go to Advanced Settings -> Consent Settings and tick the “No additional consent required” checkbox.

Select this option to indicate that your tag does not need to check for additional consent in order to fire. Note that all Google tags have built in consent modes. Other networks and providers might have built-in consent modes, such as Facebook, X, LinkedIn, and so on.

If a provider requires a specific consent mode, then tick the “Require additional consent for tag to fire” checkbox, and add your consent modes.

Table of Contents

• How To Activate Your 4Bids Account On Your Website
  • Step 1. Visit your website and scroll down to the very bottom of the home page and click on Agent Login.
  • Step 2. You will be redirected to a login page.
  • Step 3. Enter your username and password to access the Dashboard on your website.
  • Step 4. Click on Property Drive -> then select 4Bids, where you will see the 4Bids Dashboard.
  • Step 5. Click on the General Settings tab next to the Dashboard tab.
  • Step 6. Scroll down the page in the General Settings tab.
  • Step 7. Scroll down to the bottom of the page in the General Settings tab to Email Settings. 
  • Step 8. To Activate A Property For 4Bids To Allow Online Bids
  • Step 9. Congratulations! Your property listing is now activated for online bidding!

How To Activate Your 4Bids Account On Your Website

Step 1. Visit your website and scroll down to the very bottom of the home page and click on Agent Login.

Step 2. You will be redirected to a login page.

Step 3. Enter your username and password to access the Dashboard on your website.

Step 4. Click on Property Drive -> then select 4Bids, where you will see the 4Bids Dashboard.

Step 5. Click on the General Settings tab next to the Dashboard tab.

This will allow you to set up the account settings. You will only need to do this part of the process one time.

Step 6. Scroll down the page in the General Settings tab.

This will allow you to set up the account settings.

1. Ensure the Verification box displays Per Property (requires user application)
2. Ensure that the Request for Proof boxes are set to on (this means all applicants must provide this information to have their account approved)

You will only need to do this part of the set-up process one time.

Step 7. Scroll down to the bottom of the page in the General Settings tab to Email Settings. 

3. Enter agent’s email address (e.g. info@) – this email will receive all notifications 
4. Ensure that you click Update (blue button)

You will only need to do this part of the set-up process one time.

Step 8. To Activate A Property For 4Bids To Allow Online Bids

1. Click Properties in the Dashboard. This will display all properties that are listed on your website.
2. Hover over and click on the property listing that you want to activate for 4Bids (highlighted in blue).

3. The description of the listing will appear. Scroll down to the bottom of the page, where you will see the 4Bids section.
4. To activate 4Bids, turn on the Allow bids on this property. Select Private treaty/Auction. The bid increments will be pre-set to €1000 per bid. You can change this amount if you want by entering the new amount.
5. You can set a minimum bid amount (may be lower than the asking amount).
6. Enter the selling agent’s email address into the box Custom Agents Email. This ensures the selling agent will get notifications on their sale.
7. Ensure you press Update (blue button) .

Step 9. Congratulations! Your property listing is now activated for online bidding!

Your property will display the 4Bids badge on the top right-hand corner of the image on the listing.

Table of Contents

• New User/Bidder
• 4Bids Document Upload
• 4Bids Document Upload + Property Verification Request

New User/Bidder

New bidder notifications (new user registration in WordPress) are sent to all emails set in WP Property Drive → 4Bids → General Settings → Email & Notification Settings.

Whenever a new user creates an account in WordPress, there is no property data attached to it, therefore the notification only goes to the general email address(es) set up below.

4Bids Document Upload

Bidder document upload notifications are sent to all emails set in WP Property Drive → 4Bids → General Settings → Email & Notification Settings.

4Bids Document Upload + Property Verification Request

If the bidder also selects a property to be verified for, then notifications are being sent to:

• All emails set in WP Property Drive → 4Bids → General Settings → Email & Notification Settings (see screenshot above)
• Agent email attached to the property (coming from the property feed) (see screenshot below)

Note: If a custom agent email is set in the WordPress property editor, 4Bids section (see screenshot below), then notifications will only be sent to this email address (skipping the original agent and the general notification emails).

By default, the 4Bids Call-to-Action is “Bid Online Now”. This Call-to-Action element appears in the property grid, as a yellow badge on the property card, and also on the single property brochure page, in the dark blue 4Bids section.

The CTA can be changed on a per-property basis, from the 4Bids Settings back-end.

Log into WordPress, navigate to your property editor, and after enabling 4Bids, scroll down to the Custom Property CTA field and add your own wording.

This is how it looks inside a property card. Make sure you keep the CTA brief, to fit inside the badge.

And this is how it looks on the single property brochure page.